Starter Courses

Retail Reply Lab — Starter

A compact starter path for teams learning to reopen conversations on WhatsApp without sounding robotic.

10 days · Async modules

198,000 KRW

Tuition is informational; enrollment details arrive after intake.

Program narrative

This starter course installs a repeatable cadence for follow-ups, seasonal reminders, and pickup windows. You receive message blueprints, tone guardrails, and a simple quality checklist your floor team can run before anything goes out.

Features

• Message blueprints for reopen, reminder, and thank-you flows
• Tone guardrails tuned for emerging-market retail norms
• Quality checklist for supervisors before send
• Short async videos with captions in English
• Office-hour style Q&A thread for two weeks
• Template pack for seasonal windows
• Staff huddle guide for Monday kickoffs

Outcomes

• Publish a three-message reopen sequence in week one
• Run a weekly supervisor review using the checklist
• Keep a shared inbox log for accountability

FAQ

Do we need a verified business profile?

We walk you through the basics, but final verification steps depend on your channel provider and local rules. We do not operate your account on your behalf.

Is live coaching included?

This tier is mostly async with written feedback in the Q&A thread. If you want live coaching, consider the Team Workshop add-on or a Growth Clinic seat.

What is not included?

We do not supply customer phone lists, paid media, or operational software beyond templates. Creative assets and translations remain your responsibility.